Hanauma Bay beach and palms, Oʻahu
North Shore coastline and coastal highway, Oʻahu
Sunset over the Waikīkī resort district, Oʻahu
Waikīkī shoreline and resort towers, Oʻahu
Waikīkī beachfront hotel district, Oʻahu

The Workforce Behind the Welcome

We build and sustain the professional teams that carry the guest experience across Hawai‘i’s premier operations.

About HWP

About HWP

Your peak season deserves your whole staff.

Your peak season deserves your whole staff.

Your peak season deserves your whole staff.

Finding, developing, and keeping high-performing teams has become the hardest part of running a world-class operation. You cannot deliver a five-star experience without a five-star team.

Finding, developing, and keeping high-performing teams has become the hardest part of running a world-class operation. You cannot deliver a five-star experience without a five-star team.

Finding, developing, and keeping high-performing teams has become the hardest part of running a world-class operation. You cannot deliver a five-star experience without a five-star team.

Chart showing seasonal demand rising above baseline staffing capacity

Peak Season Demand

Peak Season Demand

Peak Season Demand

Traditional Hiring

Traditional Hiring

Traditional Hiring

Annual Staffing Shortfall

Annual Staffing Shortfall

Annual Staffing Shortfall

What We Do


Workforce support built for island hospitality

From role planning to candidate coordination, Hawai‘i Workforce Partners helps operators protect service standards when demand is highest.

Beach service attendant with resort umbrellas in Waikīkī

Role-by-role sourcing

We build candidate pipelines around the positions, seasons, and service standards your property needs to protect.

Hospitality seating and guest area at a resort

Process management

From intake through coordination, we keep the operational details moving without adding noise to your team.

Hawai‘i resort balconies in clear island light

Seasonal continuity

We help plan around peak periods, team transitions, and the pace of island hospitality operations.

Palm-lined resort district in Hawai‘i

Local partnership

We understand Hawai‘i’s labor market, service culture, and the realities facing hospitality operators.

ABOUT US

Leadership and partners with Hawai‘i roots.

Leadership and partners with Hawai‘i roots.

Leadership and partners with Hawai‘i roots.

HWP brings operational experience, local relationships, and practical support together for hospitality leaders.

HWP brings operational experience, local relationships, and practical support together for hospitality leaders.

Drew Monahan, President, Hawaiʻi Workforce Partners

LEADERSHIP

Drew Monahan, President

Drew Monahan, President

Drew Monahan, President

Drew is an operator who led large teams at First Hawaiian Bank and ProService Hawaii, and built HWP to close Hawai‘i’s local talent gap. Born and raised in the Islands, he understands what sustainable opportunity means for local families and hospitality leaders alike.

Drew is an operator who led large teams at First Hawaiian Bank and ProService Hawaii, and built HWP to close Hawai‘i’s local talent gap. Born and raised in the Islands, he understands what sustainable opportunity means for local families and hospitality leaders alike.

Why HWP

A steadier way to build hospitality teams

Workforce planning should feel accountable from the first conversation through the season’s final shift.

Traditional Staffing

Roles are opened after pressure appears

Candidate coordination pulls leaders off the floor

Service standards vary by shift

Local labor context is treated as an afterthought

Support stops once a hire arrives

Hawai'i Workforce Partners

Hawai'i Workforce Partners

Hawai'i Workforce Partners

Roles, standards, and timing aligned before sourcing

Communication stays clear across teams

Support continues past placement

Candidate flow coordinated with operational rhythm

Local market knowledge shapes every plan

FAQs

Clear answers before the first conversation

How does your staffing model work?

We begin with the roles, timing, and standards your operation has to meet, then coordinate sourcing and support around that plan.

How far ahead do we need to plan?

Earlier is always better for peak periods, but we can also help evaluate urgent needs and build a realistic path forward.

Which roles can you staff?

We focus on hospitality roles that support guest experience, property operations, and seasonal continuity across upscale Hawai‘i hotels and resorts.

Who handles compliance and coordination?

HWP helps coordinate the moving pieces with the right partners so your leadership team has one calm, accountable point of contact.

Do we have to commit long term?

No. We recommend a structure based on staffing need, season, and operational goals rather than forcing a single model.

Contact

Let’s work together

Let’s work together

Tell us what your operation needs to sustain, where the pressure is showing up, and when the team has to be ready.

Tell us what your operation needs to sustain, where the pressure is showing up, and when the team has to be ready.

Palm tree and resort building in Hawai‘i